Help

Do you have any questions? 

Our toys are made of natural wood, we do not use wooden plywood. The wood is always natural, unique and beautiful and YES, there may be lines, small marks on it, which show its uniqueness. They are like moles on the body, like lines on the palms and wrinkles on the face, they are not a defect, but a sign of naturalness. It's a confirmation of quality, not a defect.

We are here to help you and find solutions to any questions

We dedicate a lot of time and love in designing our products and choosing the best materials for them. We try to make the product descriptions in our online store as detailed and informative as possible to help you make the best possible choice for you and your little one. We encourage you to contact us if you have any questions or concerns.

Special request

The toy you are looking for is out of stock? Do you have a personalized request? Do not hesitate to contact us and we will do our best to find a solution.

Gift Voucher

Do you like GUGAGAGA toys and would like to purchase a gift voucher? You can purchase a gift voucher here.

Collaborations

Are you interested in a collaboration with GUGAGAGA and do not know who to contact? Just send an email to info@gugagaga.shop and we will get back to you as soon as possible.

Delivery delays or a package is missing

Are you waiting for an order that should have already arrived or are you missing a product from the order? Please send us a message and the missing product so that we can resolve the issue.